October 28, 2020

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Self-scanning is increasingly the norm in DIY stores and budget stores

Self-scanning is increasingly the norm in DIY stores and budget stores

In supermarkets, they are already becoming more normal, but now more and more other shops are replacing manned cash registers with self-scanning cash registers. After a renovation, the budget chain Action equips all storerooms with unmanned cash registers.

Customers can also pay for the scanner themselves in DIY stores, sports shops, drugstores and HEMA. Supermarket chain Albert Heijn, which launched its first self-scanning cash register in 1987, announced this month that all stores that do not yet have a cash register will receive one this year.

There are several reasons why shops are switching to unmanned cash registers. It saves personnel costs, some customers ask for it and the coronavirus also accelerates development. “The traditional band box office is slowly disappearing,” says Ralf Hovenga, managing director of the cashier Pan Oston.

“Customers are now giving extra gas for the roll-out of the self-scanning cash registers because they want to keep the distance to the employees. But you don’t do that in two weeks, you need time.”

This is what Albert Heijn’s self-scanner looked like in 1988: